Unable to Access Verizon Account

Kiana1205
Newbie

I'm trying to log in to MyVerizon to pay my previous month's bill. I'm traveling internationally, so I temporarily suspended service,  however, I can't sign into my account without typing in a verification code sent to my phone (which is suspended). Is there a workaround? 

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vzw_customer_support
Customer Service Rep

Kiana1205, we're sorry to hear that you're running into trouble receiving a verification text to sign in to your My Verizon account. If service is suspended, this can definitely impact push and text notifications. The good news is that you can pay your bill without signing in to your account: http://spr.ly/6604RucMe Please let us know if this helps!

 

~Izzy

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