Had a manual 10 day payment extension, I received a text confirmation and everything. Fast forward to today and my service has been suspended with no options to speak with a human. Completely ridiculous.
We want our customers to have service when they need it the most, please allow us to investigate this further and help restore your coverage. I'll be sending you a Private Note offering support shortly.
-Christy
I had the same thing with them telling me to pay the past due and still I have no service and I received the email saying that they took my money saying they woul turn it on amd I am still waiting and can't talk to a person or use the app
My husband is taking me to Att today and I am thinking about switching
Hi @zaydies,
As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.
