hello so I had just switched to Verizon at the end of October…October 21st to be exact. I added 2 lines to the Unlimited welcome plan and got the 2 free 14 plus iPhones. So when I had first set this up the lady gave me an estimate of around 130ish a month which is understandable. She also told me my first bill would be a little bit higher because of the activation fee no big deal there… Well come December I got my 1st bill $342.00 they are trying to charge me. Well like I said before the agent told me roughly how much it would be and how it was going to be “a little extra” for the 1st bill. I refuse to pay this. This is absolutely unacceptable to charge someone this amount for 1 month. Has anyone else had to deal with this kind of problem?
Good morning! Being on top of your account is crucial, especially if you are managing your costs. Our goal is to clear things up.
For more details on our packages and prices, check out our Unlimited Data Plan site: https://www.verizon.com/plans/unlimited/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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