I have an unexplained charge of $399.91 on my credit card for "VERIZON*DIGITAL CHAT E800-922-0204FL". I see in a prior thread that others have found these charges for "tax" and other incidentals, but in much smaller amounts. I recently received a new iPhone 16, but cannot imagine what this amount could be for, nor could the phone rep, including after reportedly speaking with the financial department. Anyone?
Hello, we're sorry to learn you're having issues with your account. We will be sending you a private message to further assist.
~Ivone
Not one of 3 representatives have been able to provide an answer to my question. After having reported this to my bank as a fraudulent charge, perhaps their investigation will uncover what it is.
In addition, during the process of trading in my old phone on a new one I was charged for Home Equipment insurance ($25/mo), which was never discussed, and after getting this removed, had my $1000 trade-in deal cancelled, also never discussed. I'm wondering how systemic these purported mistakes are.
I got stinged from verizon for $265 ... this is ridiculous.. .. i am trying to dispute as well. Verizon has not changed about their bill cheatings ....
Start a new topic or ask questions in the open forum.
