I cannot log in to our business account to obtain invoices and make payments. I have already spent 90 minutes on the phone with customer service trying to use other browsers, clear cookies, use incognito mode, use other devices or use cellular data via wifi.
I also do not understand why customer service cannot email a pdf of the invoice directly to the email on file when requested. At this point, we have no way to obtain our invoice to make a payment.
@MOAAFinance wrote: cannot log in to our business account to obtain invoices and make payments. I have already spent 90 minutes on the phone with customer service trying to use other browsers, clear cookies, use incognito mode, use other devices or use cellular data via wifi.
MOAAFinance, we understand how important it is to be able to access your account and billing records. We know how concerning it must be to be faced with issues when trying to take care of your account. We will be sending you a Private Message to gather some additional details.
-Andi
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