I initiated AutoPay and Paperless Billing before my first bill was issued. It has now been 2 billing cycles and the autopay discount is still not reflected on my bill. When chatting with Verizon Support, I am told again and again my payment account is a debit card - it is a checking accout. Both times I have contacted Verizon Support about the discount, I am told it will appear on the next bill.
It appears to me that Verizon assumes its customers don't or won't pay attention to their bills and can swindle them out of $10/month.
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