on 10/27/23 I ordered Verizon 5G Home Internet. There was a promotional offer where you get a free Apple HomePod speaker if your account stayed active for sixty days. On Jan 8th Verizon emailed to let me know they would no longer honor the offer to send an AirPod. Instead, they said I could have a $330 gift card, however, I need to wait three to four weeks. Here we are at the end of the extended timeline and I still don't have the original offered item or a gift card. This promo should be honored on or around 12/27 as was the agreement. Not sure why I have to keep waiting. Please help.
We are here to help with promotion concerns. To better assist, I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
I hope this can get resolved. The forum only let's me send 2 private messages per day so my ability to reply is very limited. I became eligible for the promo on or around 1/8/24 but I still have not been given any info as to how to redeem.
Please advise. Thank you.
By connecting with us, you grant us permission to review your services, so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our privacy policy to learn more at verizon.com/privacy. California customers can also view our California Privacy Notice at verizon.com/californiaprivacy. Please note that the link we provide has a timed expiration, so we encourage you to continue as soon as possible.
Click here to authenticate: http://spr.ly/6008pPDHn
~Ivone
Hello, this matter is still unresolved. Can you help me redeem the promotion? I am lost. Thank you.
Start a new topic or ask questions in the open forum.
