Verizon screwed up on the promotion when we signed up. I literally have the receipt, but somehow it's different on their end and now we're paying extra because they screwed up. Please someone help!!! I was on the phone with a rep for over an hour with no help or resolution. Please Verizon remain true to your words and fix the issue!!!
Oh no, this is not the experience we want you to have when upgrading your devices. I am sending you a private message now.
-Jaquetta
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