So. ... Verizon arbitrarily dropped my $25 teacher discount without warning and increased my bill by $50. I was able to reinstate it online.
TWO issues:
1) Instead of give me back my discount on my current bill, I get an extra $25 off my next bill. NOT COOL!
2) Why did they increase my current bill by $50 when dropping my teacher discount??!!! It should only be increased by $25.
I've never considered leaving Verizon before, but if they do not credit me that extra $50 they are billing me, I will be leaving and going to AT&T ASAP!!
Same thing happened to me…and I will also be leaving if mine is not fixed.
I'm sorry to learn that you lost your teacher discount Clumzsmrf. We are here to help. Did you change your plan? Were you able to get this discount reinstated? Please tell us more. -Joe
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