Verizon keeps overcharging me for international plan
david150
Newbie

My family and I added an international plan for one month in August, paid in October. My bill was usually $240. I paid the $400 for the international plan, but Verizon keeps rebilling me. My bill for the last two months was $706 and $997, even though the amounts actually deducted from my account were $406 and $497. I have spent hours on the phone with their reps.

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2 Replies
vzw_customer_support
Customer Service Rep

I wouldn't want to get overcharged for any service, and I want to make sure you're only being billed what you're actually using. I'm going to make sure we get to the bottom of this. We're going to send you a Private Message so we can gather more details and get this taken care of.

~Jesse

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vzw_customer_support
Customer Service Rep

We are here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here:    https://www.verizonwireless.com/support/   ~Peter

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