Added a new line with Verizon. Promotion offer was Amazon 65” tv. Have not been able to redeem offer. Initially was told I was sent an expired code. After several conversations with representatives, I was told a new offer code was in my app for redemption. Fortunately I had written the old code down. IDENTICAL code. Was told I could redeem offer on August 12th. Just so happens to also be the redeem by date. Their customer service stinks. Past 30 days to return phone, but I will be cancelling all other services I have with them. ABSOLUTELY DISGUSTED
Oh, no! We are stunned to see you in this promotional dilemma. We know the importance of managing your account, especially when it comes to your offers. Verizon is here to help.
For more details on the Amazon TV Offer, check out our FAQs: https://www.verizon.com/support/amazon-tv-65-faqs.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
Start a new topic or ask questions in the open forum.
