Hi,
I purchased verizon home plus internet on 12/21/2023 & still have not received the below.
1.XBOX - Showed initial shipping by 1/12 and after first follow up agent told will receive by 1/25.
Second follow up agent informed wait till 1/31.
Third follow up agent informed wait till 2/5.
Fourth follow up agent informed it was already delivered on 12/26.
Not sure if I am going to receive it.
2. Verizon $50 gift card. I was provided additional $50 based on my address. Again i haven't got any details on how to submit the rebate.
Please help resolve.
We're sorry to read that you have not gotten your offers and we're here to take a look. So you were able to process the Xbox but have not received it, correct? ~Peter
Yes Peter, Please help resolve
Case chat id provided db74c80a-a0bf-4ff5-84d3-ca737af29eae to keep as reference.
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