Verzion Dollars Gone

heavy231
Enthusiast - Level 2

My Verizon Visa Dollars are no longer showing.

I was told to call Synchrony.  They sent me to Verizon Customer Service who sent me back to Synchrony after disconnecting my call twice.  Then Synchrony sent me to Fios which I dont have who sent me bac to Synchrony.  And then Synchrony sent me over to Customer Service who has no idea what to do with me.  How do I get these to be restored.  

I uninstalled the app after updating it and revieing my account.  And I also checked at www.verizon.com and they are not there either.

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heavy231
Enthusiast - Level 2
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heavy231
Enthusiast - Level 2

This has been rectified.

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vzw_customer_support
Customer Service Rep

We are here to support you. Sending you a private note now.

-Cryssie

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