Hi I’ve been in a chat for an hour requesting help and explanation of charges. When sent back to a sales rep Im receiving message not sent but I clearly have internet and the rep in between my “message not sent” the rep is asking if we should proceed?
If I leave the chat all the information is gone right? What’s the issue on why I’m not getting responses if I clearly have a signal and WiFi?? I was speaking with a Monica and Blake
Denise00 We're sorry to read that you have not gotten the assistance you need with your account. We'll be sending a private message. ~Peter
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