Why my bill say overdue while I’m actually not?

WKK_
Enthusiast - Level 2

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I’m so confused LOL

One discontinued perk keep charging me  so I called verizon and got credit for it. Maybe that’s the issue? Idk

1 Reply
vzw_customer_support
Customer Service Rep

I can certainly understand the confusion, WKK_. I know I would be if I had conflicting messages like that, and I wager that it is related to the credit, as sometimes those credits are unbilled, and don't take effect until your billing cycle restarts. I can take a look into this to make sure everything's accurate, and will need account access to do this. Please be on the lookout for a private message from us.

-Joseph

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