Will I lose my Valued Customer Discount if I upgrade our plans?
shebner083
Enthusiast - Level 1

We are considering upgrading our two phone lines from the old 5G Start plan to the new Unlimited Plus plan. If we do this will we lose the "VALUED CUSTOMER $40 DISC 2 PH" loyalty discount we currently receive?

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vzw_customer_support
Customer Service Rep

Hello, shebner083, we know it's important for you to retain your discount. The good news is the Unlimited Plus plan is eligible for the Valued Customer Discount.

-Lauren

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3 Replies
SynthpopAddict
Master - Level 3

Because that's a legacy plan perk, I'd have to say yes, it would go away if you switch to a currently offered plan.  And there's no going back, so choose wisely. 😉

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

Hello, shebner083, we know it's important for you to retain your discount. The good news is the Unlimited Plus plan is eligible for the Valued Customer Discount.

-Lauren

shebner083
Enthusiast - Level 1

Excellent, thank you! This makes are decision much easier, we will be looking to upgrade!