Wrong Monthly Charges

squReOne
Newbie

I tried to add a line for my daughter and they been charging me for it and I la phone and never received a phone I called back and they said they will fixed it and added another line and phone and now I been charged 600 every month for 2 phones and lines additional. That o don’t have 

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vzw_customer_support
Community Manager
Community Manager

Yikes, this is not how we operate. We definitely want to help. Sending a private note now. 

-Anthony

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vzw_customer_support
Community Manager
Community Manager

We know its important to have accurate billing for lines and devices that you do have. We've sent a private message so we can assist since this is account specific. Please respond there if you still need assistance.

-Katie

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