Zip code not recognized for app set up
FrustratedCAgal

My Verizon app set up wants a zip code for verification.  I have no bank card on my account  (read other complaints). I tried two different possibilities and still can’t get past it in order to set up the my Verizon app.  Any ideas?

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vzw_customer_support
Customer Service Rep

Hi FrustratedCAgal, I'm sorry to hear of your trouble. As we need the account in order to make changes, you will need to visit a corporate location with ID to update the account. vzw.com/stores 

-Melissa

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