i get this = Sorry, we are unable to grant your payment arrangement online. Please contact your Verizon Representative at the telephone number shown on your bill. For assistance with billing questions!
Thank you for sharing those details with us raul410. We understand how important it is to be able to setup a payment arrangement online and manage your account when needed. We will be reaching out to you in a Private Message to gather some account specific details to assist further.
-Andi