charged forreturned.home internet equipment

AdrianaB1
Newbie

I have been charged for the home internet equipment that I returned. Despite having the USPS confirm the equipment's shipment, I have still been charged. I am seeking assistance in resolving this issue.

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vzw_customer_support
Customer Service Rep

Hello, help is here. To better assist, please tell us a little more. When did you return the equipment? Do you have other lines active on the same account?

~Maria

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