I was wondering if Verizon would help with my monthly bill. I have been out of work since October 13, 2023. The only income we have is my wife's disabilities. I have been a customer for a long time now, and I just need a little break.
Sorry to hear of your troubles. What about switching your account to prepaid to save some money? Good luck in your job hunt.
John06, we're so sorry to hear about the problems you've been having and we definitely want to help as much as possible. We recommend reaching out to the Financial Services team at 866-266-14454 at Mon-Sat 8:00AM - 10:00PM ET for help.
~Jesse
Hello I been a Verizon customer over a year and I’m having trouble getting my phone bill paid looking for any assistance
Hello! We want to make this process easy by offering various ways to pay your bill. You can use the MyVerizon app or Website, pay in a store, or call #PMT, just to name a few. You can find out more at the following link. https://www.verizon.com/support/pay-bill-faqs/We'll be sending you a Private Note as well to assist you fully with this concern. -James