first bill so high, can’t get any help with starting a payment plan

sherices
Newbie

hello goodnight everyone i got three phones and three watches from the black friday deal was told my first bill would be $350 , well today the 19th got my first bill for $650 when asked why is my first bill so high and different amount than .what i was told  joe next week is christmas and on the phone most of the day to see if i can get assistance with doing a payment plan , because it’s my first bill they can’t do it , help really don’t want to be without a phone for my christmas and birthday.  customer service won’t help no one won’t help i’m about to just cancel and return phones this is horrible.

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vzw_customer_support
Customer Service Rep

Hello, sherices, we know the importance of being able to keep in touch, especially during the holidays. So we can better assist, we will be reaching out via Private Message.

-Lauren

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