Verizon keeps charging a monthly payment on a new phone that was offered for free in May 2024. Each time I call, they say I have to wait 2-3 billing. I have called twice now & get the run-around. They are still charging me 4 months later. Who can I call to get my credits once & for all?
Hey there, iambailey2, we want to help make sure you receive your offer. So we can better assist, we will be reaching out via Private Message.
-Lauren
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