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got a email saying i owe 132 dollars by January 2 2024 but says current bill is -132?
JoAudette285
Newbie
‎12-10-2023 11:07 AM

So today i got a email saying 132.54 dollars by January 2, 2024 but when i check bill history and current bill it says -132.54 and 132.54 CR? idk, this has me super confused especially since i always pay my bills and  usually pay ahead of time. can someone explain this to me?

should also state that my bill is only 30 dollars a month

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vzw_customer_support
Customer Service Rep
‎12-12-2023 11:12 AM

Hi JoAudette285, thank you for reaching out about your billing concern. As this is account specific we will be sending you a Private Message. 

-Melissa

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