ported out mobile but still paying for +play

randomtask123
Newbie

I've been paying +play subscriptions for netflix and starz from a deal signed up a year ago. Unfortunately I forgot to cancel the subscriptions before leaving verizon mobile and now I have no way to cancel the recurring bills/payments via +play. Additionally, because I still have Fios, the reps can't locate any subscriptions from Fios account and kept on upselling me to add the same subscriptions to Fios. Please help!!!

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vzw_customer_support
Customer Service Rep

We're here to help. We'll be sending a private message. ~Peter

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