I just received an email from verizon saying that my bill is past due. If I go to look at my account it says I need to pay $100 but I actually have a credit on my account since I accidentally scheduled last month's payment twice and paid double. What gives?? Am I going to get a late fee for this? I was also supposed to get the credit refunded but that hasn't happened yet.
Hello, salamoonder, we want to make sure your service is not affected. So we can better assist, we will be reaching out via Private Message.
-Lauren
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