An Accepted Solution is available for this post.
repeated emails about promotional credit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am getting repeated emails telling me that "Your device promotional credit* has been removed from your account because one of the required lines of service is no longer active." I have made changes to my account and I believe that this is correct. The problem is that I have been getting these emails everday for close to two weeks. How can I stop these emails? Thanks.
2 Replies
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi whoanellie, thanks for bringing this to our attention. Please respond to the private message we're going to send you so we can find a resolution. -Red
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There isn't an "unsubscribe" or similar link at the bottom of the email? If not, or the link is giving an error message, I'd try going into your My Verizon account and adjusting the notification settings.
-------------
I'm not a Verizon employee, just another customer trying to help.
I'm not a Verizon employee, just another customer trying to help.

