suspended service but paid over 12 hours ago

jpaudio
Enthusiast - Level 1

I paid my past due bill to reconnect my service. Paid over 12 hours ago still no service and can not get a real person on the phone!

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vzw_customer_support
Customer Service Rep

I know I would share your concern if I had paid my past due balance and my service was not yet restored, jpaudio. I know it can take up to 4-hours sometimes before service is restored, and you're well past that time period. Since I will need account access to assist, please be on the lookout for a private message from me to help.

-Joseph

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