trade in for 3 business lines

Question

received emails saying the trade in devices had been accepted, we got 3 submission IDs approved, with credit issues for   $27.78 per month for 36 months, we never received the credit

now customer service claiming device was not eligible on a any device any condition promotion

Verizon_Support · Accepted Answer

We always want our customers to be able to receive the promotions that they qualify for. We will send you a private message so we can take a look into your promotions.

-Toni