verizon billing issue

MegaMan5360
Newbie

I  was ripped off by Verizon.

I went into my local Verizon Dealer to buy a new phone. while there i was told that they had a promotion where iI would get a Galaxy Tab S7 for free. To this day i am stll being charged for the pad i was ripped off. I tried to calls several times to resolve this issue with no luck

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

As consumers ourselves we never want to let anyone feel like they've been mislead. I'd like to get a closer look at your account and what promotions were running at the time of purchase to make sure we have turned every stone to assist. Please keep an eye on your inbox for a Private Message. 

-Melissa

0 Likes