why is it so difficult to add a promo code to my account
carti
Enthusiast - Level 1

several phone calls and text chats later and still no one was able to help me. i dont get it. why is their customer support SO bad. i kid u not i genuinely started tearing up in frustration. 

 
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vzw_customer_support
Customer Service Rep

I know how frustrated I would be if I was still not getting the help I needed after so many calls and chats, carti. We are here to help! Can you tell me more about what this promo code is for?

-Joseph

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carti
Enthusiast - Level 1

the promo code i got from visible (my phone carrier) is for verizon fios home internet. using the code would have gotten me $10 off fios. but every single customer service representative i talk to is utterly useless 

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