How to Redeem $300 Promotional Gift Card

[mare-gardner]

When I signed up on Dec 1st, I was also eligible for the $300 e-gift card that was available when switching to Verizon. It said in the details that I would receive an email with more information in the next 8 days, but NEVER received any email about it. how do I get access to this email and how do I redeem the promotion after?

[SynthpopAddict]

See this thread:

https://community.verizon.com/t5/Bring-your-own-device/Help-rebate/td-p/1788282

Hopefully that helps.

[vzw_customer_support]

Hello, mare-gardner. Getting your promotion is a must! Help is here. Please share more details. Which promotion are you referencing? Is this for wireless or Fios? 

-Natasha

[mare-gardner]

Hi! I’m talking about the recent one for 5G cell service.

[vzw_customer_support]

Thank you for getting back to us mare-gardner. We're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist.

~Ivone

[Chelmoomoo]

I am new verizon customer and I activated 2 new lines 1 a tablet and 1 a S24 and got a phone case and lab ear buds online. and got into the 300 0n us promotion. I cant seem to find where to redeem it. How can you guys help. Can i get a reply or link. The vzw.com/myverizon just take me to shopping. I appreciate you help. 

[vzw_customer_support]

Hello Chelmoomoo! We're happy to help look into this for you. I'm sending you a Private Message so we can fully assist.

-Josh

[Seanybribri]

Hello.  I also do not know how to redeem the $300 on us promo.  I joined and got a new phone and your top tier plan. Please help. 

[vzw_customer_support]

We've got your back! Sending you a private note now.

-Cryssie

[Jgaspar77]

I'm having the same issue

[vzw_customer_support]

Hello Jgaspar77! I'm sending you a Private Message here so we can assist.

-Josh

[acro1793]

I’m having the same issue. 

[justarandomuser]

I also don’t know where to redeem I click the link that was on the receipt and it takes me to my notifications on the app 

[vzw_customer_support]

We're here to help. We're going to send you a Private Note to assist with this issue. -James

[Bobbys728]

I just signed up and got my phones recently I am having the same issue redeeming the $300 gift card

[vzw_customer_support]

Hey it's great you got that $300 offer. We can double-check a few things together, so I sent a private note so we can look into those details and make sure you can redeem the Gift Card.

-Will

[cdness99]

I am in the same boat.  It shows the $300 promo gift card on my receipt and link to click to redeem but when I go there it takes me to my notifications, which are empty.  Any help would be appreciated.

[vzw_customer_support]

We are sorry to read that you are having issues with your gift card. Can you tell us what was the promotion you qualified for and when you made your purchase?

~Freddy

[Trhodes25]

I am having the same issue, I order online on 12-25-24 and it said that I could redeem it through the app or website.

[vzw_customer_support]

Thank you for checking in to let us know you're having trouble with a promotion. Was a new device purchased with this order or was this Bring Your Own Device? 

-Melissa

[Dlogreen333]

I am also having the same issue. I applied for mine on 12/1 and it's stuck saying it'll be processed a week ago but it hasn't been processed yet and hasn't shown any change since 12/1.