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Is it impossible to file a formal complaint to Corporate?
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Just had the absolute worst customer service experience regarding my bill. I am still seeking resolutions but I also would like to make a formal complaint. Google shows a form that doesn't apply and I see no email address. Please help.
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We hate to hear that you had a bad experience when you reached out to us. So we can assist you better, we will be reaching out via Private Message. -Dee
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Hello KM2584, thanks for reaching out with regard to your experience with us regarding your bill. We would like to take a closer look at your account to see what is going on. Please let us know when you're available, so we can further assist you. -Dee