I called VZW Cust Support from inside VZW store. The Rep answered the call and I heard chickens and street noises.
Asked for Rep’s name and where he was. He was very hesitant to answer, so I named the nation as suspected. He agreed that I was correct.
Facts:
My data was not protected by VZW because he was not working in a secure commercial call center. He was outside in the open air using a laptop and headset, not hardwired vpn; susceptible to data capture. He was not in the US, therefore was not fully bound by US privacy, credit, collection or financial laws.
