Old iPad
rollbuddha
Newbie

How can I find an old iPad that was on my account? It doesn’t turn on and I want to see what model it was. 

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jav6
Champion - Level 3

@rollbuddha wrote:

How can I find an old iPad that was on my account? It doesn’t turn on and I want to see what model it was. 


If your old iPad was still on your account with a line/number associated, it should show up in Account->My Devices->Device Overview.  If not still on your account you might be able to get the model info you need from Apple Support if you can get/read the serial number from the back of the device.  On my old iPad, the text on the back of the device is so small that I cannot read it even with a magnifying glass, but that is just me.  Here is a link to check out:

https://www.apple.com/us/search/ipad-model-from-serial-number?src=globalnav

...Just another VZW customer...trying to offer some assistance...
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