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Cant redeem chromebook and galaxy buds offer

I cant redeem the galaxy buds and chromebook offer like seemingly everybody else. Ive gone thru customer service multiple times with no resolution, only a “ticket” being opened 2 weeks ago. Im ready to go spread this on every social media platform any minute now. I switched to verizon both from optimum for home and tmobile for mobile, and verizons customer service has been worse than both of them by far.

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[Deleted User]

Hi bkubis,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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