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Gift card Fios

I am unable to redeem my 200$ Fios gift card I've done the live chat and still no luck as I see here many people have had this same issue for years now. Has anyone had any luck every time I click the tile it goes to a error screen saying bad request. I'm at my wits end ugh please help

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[Deleted User]

Hi @Bmarks6013

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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