Child Item

Site Totals

61365 Questions Answered 267 Categories

Home
Help
Archives
Fios Archives
Digital Voice and POTS (Archive)

Any ideas to access landline account?

Lordthor2001

Any ideas?

I'm trying to view billing info for my copper(POTS) traditional landline account.

With correct sign in info & verification I either get "We are unable to process your request at this time" or Error 404.

I can't get to any account pages.

I can access my wireless account without any problem.

Comments

[Deleted User]

Hi Lordthor2001,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Child Item