Changing ring count in voice mail

[derf]

Been trying to change the ring count because it picks up on the fourth ring which is not long enough to get to the phone. I finally got a hold of someone and was told that I would have to pay 1.00 per month to have it changed.  Seems like a rip off to me. I told them to cancel the voice mail. I would cancel my Verizon phone if I had cell service here. Very disappointed

[Drewby]

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@derf wrote:

Been trying to change the ring count because it picks up on the fourth ring which is not long enough to get to the phone. I finally got a hold of someone and was told that I would have to pay 1.00 per month to have it changed.  Seems like a rip off to me. I told them to cancel the voice mail. I would cancel my Verizon phone if I had cell service here. Very disappointed

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I know, it's a rip-off! I pay a $1 a month.   I have the Freedom Package, you think it would be free to change the number of rings.

[phinney5350]

This is no charge to change your ring count. Simply access you voicemail & go to advanced options. There you can set ring counts FREE. Whoever told you it costs is wrong, unless you want Verizon to do it, then there's a charge.Try this link

http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Home+Voice+Mail/Questions+and+Answer...

[Drewby]

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@phinney5350 wrote:

This is no charge to change your ring count. Simply access you voicemail & go to advanced options. There you can set ring counts FREE. Whoever told you it costs is wrong, unless you want Verizon to do it, then there's a charge.Try this link

http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Home+Voice+Mail/Questions+and+Answer...

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I suggest you read that link, word for word.

[phinney5350]

I did read it, but it seems you might not of understood.If you dial into your voicemail..it's free...period If you use the 58#, then their is a charge. 58# is a class feature for those who don't want to dial in,,.therefore the charge. 🙂 I's just what I said before. Using 58# is asking is like asking Verizon to do it & it will cost you.

[VZ_Frank]

There is absolutely no charge for changing the number of rings on your voicemail service.

[Drewby]

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@VZ_Frank wrote:

There is absolutely no charge for changing the number of rings on your voicemail service.

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Setting Your Home Voice Mail Ring Count Note This service is available where facilities permit for a small additional monthly fee for Basic, Standard and Deluxe. It is included at no additional charge with OnePoint Voice Mail.

It's only "Free" if you have OnePoint Voice Mail.  I pay $1 a month to use 58# and changes my number of rings.   My total monthly Bill is $77.55 and I am getting tired of it... I am seriously thinking of getting Comcast, they have alot more features and cost ALOT less.

[derf]

Well after calling Verizon nine times in the past two weeks to change the ring amounts, I have given up. They have NOT given me the ability to change the ring amounts. I have wasted a lot of time on the phone trying to get this done. When I first called I was told I would be charged 1.00 per month I told them to just cancel the voice mail. Which was never done. So I gave up and told them today  to cancel the voice mail. We will see if they can do that.  If I had another choice for telephone service I would be switching.  

[SoBoresident]

I have been trying to change my ring count as well. I had switched it to 9 a few years ago, but now want to change it back to 4. I don't get the double beep when you dial 58#. It automatically goes to a phone error ring. There are no options to change ring count anymore in voice mail advanced options. Any suggestions?

[u000gbk]

what you said is absolutely correct ... I have tried the same sequence over and over and received the same error "if you would like to make a call, please hand up and dial again"  the squence that used to work no longer does and there appears to be no way to change the 4 ring default limit via any menu items or prompts.  What the heck is such a big deal abount changing how many rings are allowed on your phone before going to voice mail ????

[LawrenceC]

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