I know this should be pretty simple...but I dont know how
Do you have the old Verizon phone service for VOIP service:
For the older traditional phone service. Not sure if this is available to all phone lines or if you need to subscribe to the service:
http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Call+Forwarding/Questions+and+Answers/96564.htm
If you have Verizon Digital Voice go to:
http://www22.verizon.com/ResidentialHelp/Phone/General+Support/FiOS+Voice+Service/faq/121304.htm