Your customer service is ticking me off. The website is just sending me in circles. Where the heck do you go to open a repair ticket!?
Anyway, the line between my house and the telephone pole is down. As in on the ground. A tree limb came own and dragged the line with it. There must have been enough slack coiled on the pole because the wire is intact but it's down and a hazzard.
Please contact me by phone or email to get this fixed or if someone could tell me where the dang open a ticket button is on this website.