The first problem I had was on 10/27/11. I had a ton of static and my name/number block did not work. When I called Verizon, I was told that she could not hear the static, there was no problem. I got mad and told her, so you don't hear it there is no problem. I hung up and called back. I had to explain everything all over again. I was told that a repairman can not come out till 11/4/11, unless I have other problems, I was to call back and they would send him out sooner. Well the next day I had no dial tone. I called back and they said the repairman can not come out sooner due to the snow storm in my area. I asked what snow storm? We only got a little snow in the grass and it all ready melted. She said according to their records all repairmen are busy due to the snow storm and they can not get there any sooner.
Then I tried calling twice today and after being on hold for over 30 minutes each time I hung up.
And another thing I hate is when I have told them I had no dial tone and no cell service in my area, I was told to call back and I said HOW? She had no answer. Then I said if my phone would work I could call.
