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Please help me! I've had a landline phone number for over 30 years and just had it ported back to Verizon yesterday.... it never happened and now it states it's a "non working number" Please help!
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It may just be a delayed port. Comcast to Verizon in which case it was probably ported to Verizon but has not been activated yet.
this site may be able to assist.
https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers
Please note the old service must be active while the number is ported to the new provider. After the new provider alerts you to a successful port you then can cancel service from the old provider.
in certain situations numbers can not be ported. But the company will tell you why.
It may just be a delayed port. Comcast to Verizon in which case it was probably ported to Verizon but has not been activated yet.
this site may be able to assist.
https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers
Please note the old service must be active while the number is ported to the new provider. After the new provider alerts you to a successful port you then can cancel service from the old provider.
in certain situations numbers can not be ported. But the company will tell you why.
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