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Phone rings every couple of hours no one there

We had a long power outage since the power has come on the phones gives a half a ring and stops. This is going on all hours of the day. What can I do to stop it? I have unplugged most of my phones so I can get some sleep. Anyone have a clue why this is happening?

Comments

ElizabethS

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

MD20715

I am having the same problem -- a half ring, then no one is there. Sometimes it really is someone trying to call -- they call back a few minutes later and it comes through fine. The calls at 4am are really annoying. I tried the online troubleshooting. It took me to wanting to test for no dialtone. But I do have a dial tone. Any further hints? I assume this is related to the on-going issues after the long power outage and perhaps continuing Verizon issues related to power outage. Thanks!

smith6612

For the both of you: Is your service being delivered over the copper network or do you two have your service being delivered by the Fiber Optic network Verizon has (FiOS)? There's many places there could be breakdowns after storms so it's helpful to know this key piece of information.

MD20715

Mine is Fios

aqhaone

I have FIOS.

ejpbowie

I have the same problem too, also after a two day power outage. Could it be related to the backup battery? Verizon needs to resolve this problem, it is extremely annoying.

Henrysmooth

soooo the phone rings all day with telemarketing bullcrap and I decide to order Do Not Disturb so I dont have to deal with it anymore. Needless to say Im on the DO NOT CALL list...THATS A BIG JOKE IN ITSELF......so not Im ready to kill anyone in my way from being woke upbecause after my service was ordered and set up....its VERIZON themselves that KEEP ON {word filter avoidance} CALLING ME AND HANGING UP ALL {word filter avoidance} DAY LONG!!!!!!! **bleep** is wrong with these **bleep**? I get it..."phone" company, but normally a phone wouldnt ring that much.....theres times mine never rings and I check the dialtone to see if its still working....Lets work WITH the people, Not work them up!

ejpbowie

Did you ever get this resolved? I am still having the same problem since that storm and rescheduled a service call again to get it fixed.

smith6612

While I know this could be anywhere, often times when I received this issue it was due to certain phones or devices in the house that were connected to the line not disconnecting the call properly, or someone would play with the line and make it switch to another call circuit. Shorts can cause this to happen, but also poorly made telephony devices too. A satellite receiver in my home, for example before I disconnected it from the line for good would cause our phone lines to ring to a dead signal whenever it finished a call some days. The other times when it's fault of someone in my home, it's because they press talk a second time and then hang up, which causes Verizon to ring the phone saying there's still a call active or they put the handset down improperly which "soft disconnects" an active call, causing the phones to once again, ring.

Shorts can and will cause this issue too, so definitely see if you can rule the problem down to corroded or dirty jacks, and also rule it down to specific copper runs in the house if you're willing to start disconnecting pairs.

Shamika_VZ

Smith6612,

Thank you for your post.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Shamika_VZ

Good Morning!

I appreciate everyone's assistance and patience with this matter. I am following up to see if anyone is still having any issues with the phone rings? Please let me know.

Shamika_Vz
Verizon Support

rlsh1063

I'm having the same problem with the short ring every couple hours all day and night with no one there on the call. What do I do? Did you ever fix it?

sharon0315

My new Panasonic landline phone has been ringing once every hour or so with no one there. This happens in the middle of the night too. Any ideas how to fix this problem? It is plugged into the wall where the computer is pluged in...never had this problem with the old phone???

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