I have no dial tone and I cant make phone calls. This is not the first time this has happened. I want to talk to a live person but have no phone to do so and yet every time I try to get help this dam website tells me to call!!! Hello I cant call my phone is not working. I do not own a cell phone and I am in a house with a four year son woth Autism and a disabled husband. With all the technology why can I not live chat with a live person to help me!!! Really thinking it is time to go comcast!!!!! Can any one help!!!
Just a friendly reminder, this is a forum where users help other users. If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp
Start a new topic or ask questions in the open forum.
