Can anybody suggest bold solutions to my problem ?
My landline is dead, I scheduled (by internet) a repair 3 weeks ago, it was moved by a week without Verizon ever telling me (I discovered it checking the repair status). I was traveling that day, so I rescheduled. The technician was supposed to show up yesterday, he never did. Indeed, the repair ticket for yesterday's repair is still open! That would be fine if I could reach a human being from Verizon, but it's an impossible feat to accomplish, you can litteraly spend hours on the line waiting, to no avail.
What can I do ?
Ok, forum, you guys probably won't be able to help me. So I'll settle for this: just do me a favor and name ONE company in the netire US that is worse than Verizon.
I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
Verizon support is in receipt of this issue. We will send you a PM to gather additional information.
Thanks,
Tonya D.
I would liken Verizon to the Federal Government.
They want to control all of your options, take all your money and then leave you on permanent hold.
Byteme
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