On 5/2/2016, Verizon was notified of an issue involving a home business line. It is now two months later and Verizon is apparently incapable of reparing the affected lines. Initially, I was advised there was a "mass outage" affecting multiple land lines; and only recently was it determined there were only 15 affected business numbers. In an attempt to restore service, Verizon advised well over a month ago they had to switch to an optic cable. They have provided multiple ETRs since the strike ended; but once again, it appears Verizxon is incapable of restoring service to the business customers affected by the issue.
The location affected is in and/or around the Midlothian, VA area. I am unable to contacxt Verizon directly as my employer pays for this line; and the telecommunications firm who has the contract with my employer hasn't been of much help either. I can only hope a competent supervisor reads this and steps in to ensure this issue is recolved once and for all.
