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Where is the area to look up a phone number?

Why must Verizon change the way their web page looks and when you do make a change why is it so hard to find things like looking up a phone number? Since doesn't want to send out phone books to our homes any longer so it should be very clear where to find this feature and yet it is not. Doing a search on reverse look up or finding a phone number yields so many hits that it would take me hours to read through everything to see if perhaps it contained the info I was looking for.

Comments

Shamika_VZ

Hello,

We do have ways to contact us via "Ask Verizon". See the link below that can provide assistance.

http://www22.verizon.com/supportsearch/

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

dboconnor1

Very sorry Shamika but that is complete nonsense. The link you provided gives a long list of lookup info on DNS lookup, URL lookup and nothing for telephone number lookup other than a link to a page that says "Under Development" which is not really helpful.

Also I find most pages have a notice scolding me for using an unsupported browser. i have found that none of the browsers you list as acceptable to you will run on a G5 Mac running OS X 10.41.

I have enjoyed having paper free billing and paying on line but am planning to call Verizon tomorrow to changeback to paper billing as your website is clearly becoming unreliable to Mac users.

Shamika, Could you please talk to someone there and try to find an answer on lookup? The link was no help.

Thank you

David

smd1227

Sorry, Shamika. I too am disappointed by the web page changes. I can't find reverse phone lookup or where to look up someone's phone number. This site is an annoying mess. Where do I go on the site to look up someone's home number???

acraftylady2

@smd1227 wrote:
Sorry, Shamika. I too am disappointed by the web page changes. I can't find reverse phone lookup or where to look up someone's phone number. This site is an annoying mess. Where do I go on the site to look up someone's home number???

If I know the persons name and address I can usually type that into google and their number will come up provided they don't have an unlisted numbers or address in the their local phone book. www.whitepages.com is good or I can usually google and fine the local phonebook for their area online to search. As for reverse phone looks up, google again, type in the 10 digit number with hyphons and unless they are unlisted should show the address. Unless things have changed at google this stuff always worked for me. Mary

seanbreilly@gmail.com

I too have found that the old link (http://www22.verizon.com/Residential/LookupTools/) to find a phone number or look up a caller's namefrom their number has disappeared. This was an extremely useful tool, surely Verizon knows that the old paper books are a dying breed? Please post the new link if you find it.

Thanks

zaz2

How are we to look up a phone number these days? The link (http://www

22.verizon.com/supportsearch/)

above brings you to a :: run around

"We are not able to process your request. To continue, please select one of the following options:

acraftylady2

I still don't understand what is so special about this tool that you can't look up a listed number on google, bing, white pages or any number of sites, would someone please explain. Mary

JimOK

We wish to look up a phone number for a Stamford, Ct address "Woodbury, Page or Ann", ?

tns

Certainly have hidden it in the latest website changes.

tns

I've managed to find it on the NEW website, but its why to hard to locate. SO BAD I CANNOT REMEMBER HOW I GOT TO IT.

farse

This is all consistent with Verizon's new business model; raise prices, lower service.

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