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no vmail indication on the phone

When I was on digital Comcast if someone left a vmail the light would blink on the phone indicating we had a message. With Verizon FIOS this does not seem to work - why?

How are you supposed to know when you have vmail?

Comments

DerekB

With Verizon, the way to know that you have a voice mail is a stutter dialtone when you pick up the phone. Also they offer visual message waiting indicator, I am not sure if its an extra charge, but it is available.

skoa330

Thankyou for the reply - do you now what steps I need to take to see how to gain access to this visual message waiting indicator?

Beckie0000

I have the opposite problem! We switched from Comcast to Verizon and now our light will not stop blinking. Any thoughts?

wdbass99

DITTO HERE BECKEE, IF U GET A FIX LEMME KNOW

ftfaj

My voice mail indicator light was not blinking too, you have to call Verizon Billing and ask them to add it on, i just called and they did it for me.

nmilot

Similar problem here. With comcast my panasonic phone used to display "new voicemail message" on the display screen whenever I had a new message. This does not seem to work with FiOS. I've called support twice and they have been no help. They state that if I have a voicemail and I pick up the phone and receive the "stuttered" dial tone, then everything is set up correctly on their end.

I haven't changed any settings on my phone since I got this new service. Any thoughts? It's a real pain to have to pick up the phone and listen to the dial tone every time I want to see if I have voicemail.

FYI, I have a panasonic KX-TG1033.

Thanks.

alpha_centura

I have the same problem. My telephone visual message indicator light, will keep comming on even when I don't have any messages in my voice mail. Can someone please help?

DzWR

@alpha centura wrote:
I have the same problem. My telephone visual message indicator light, will keep comming on even when I don't have any messages in my voice mail. Can someone please help?

If you had Verizon before for regular phone and switched to fios you might have an issue a friend of mine ran into. His voicemail access number changed when he went from regular Verizon phone service to Verizon fios phone service. So he was constantly checking his previous access number (which was accessing his OLD voicemail number) but people were leaving messages on his new access number (which IS related to the fios service).

So he kept checking his old voicemail, not finding any new messages -- yet he would get the stutter dial tone and the visual voicemail indicator on his phone. He called into tech support and they gave him his new access number -- he went in and cleared out the messages and everything was fine after that.

This MIGHT be your issue, but I don't know what your current situation is -- but I would call tech support and verify the voicemail access number they have in the system for you versus the one you are using.

Hope this helps.

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