I have no dial tone. I had an apppoinntment yesterday for someone to come between 8 and 12. No one showed. i spent much of the afternoon on the phone with you. twice I was promised someone would call to set up a new appointment. No one ever did. No one called or contacted me today either. Your web site makes it impossibly difficult to contact you through any other means than this. You have wasted a great deal of my time and I have lost income because of it. My suggestion is that you start providing the most minimal level of decent service and stop lying to customers, as you lied to me continuously yesterday. Your service can't be called "third world" -- its much worse than that. Get someone out here to fix the problem NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!